Work with us at RWI!

Pay: $15.00 - $18.00 per hour

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Job Description:

Rocky Mount-Wilson Regional Airport is seeking an experienced, detail-oriented Accounting & Administrative Assistant / Customer Service Representative to support the airport's accounting, administrative, and customer service operations. This is a part time dual role position that combines responsibility for the airport's day to day accounts payable, accounts receivable, bookkeeping, and administrative functions with front desk customer service for our Fixed Base Operation (FBO).

This position is ideal for someone who has prior experience managing accounting and office operations in a small business or government office. The successful candidate must be comfortable handling financial records with accuracy and confidentiality while also providing exceptional customer service to pilots, passengers, tenants, vendors and the general public.

The Accounting & Administrative Assistant serves as one of the first points of contact for visitors and customers while ensuring the airport's financial and administrative processes operate efficiently. The ideal candidate is highly organized, self motivated, able to prioritize multiple responsibilities and capable of working independently with minimal supervision.

Strong written and verbal communication skills, excellent customer service, attention to detail and previous experience with bookkeeping and QuickBooks are essential.

 

Duties and Responsibilities:

Accounting & Administrative Duties

• Process accounts payable, including preparing checks and supporting documentation for approval.

• Process accounts receivable, receive customer payments, prepare bank deposits, and maintain accurate records.

• Enter financial transactions into QuickBooks.

• Maintain accurate accounting and financial records.

• Reconcile cash drawer and daily sales.

• Organize and maintain fuel sales records and other operational reports.

• Maintain inventory of retail merchandise and office supplies.

• Collect and distribute incoming mail and prepare outgoing mail.

• Maintain filing systems and administrative records.

• Assist with general office administration and other clerical duties as assigned.

• Run miscellaneous business-related errands as needed.

Customer Service & FBO Operations

• Serve as the primary front desk representative for the airport and FBO.

• Welcome and assist pilots, passengers, tenants, vendors and visitors.

• Process fuel and retail sales using the point-of-sale system.

• Assist aircrews and passengers with rental car reservations, catering, and other customer requests.

• Monitor phone calls, email, and FlightAware for incoming aircraft.

• Log aircraft arrivals and departures.

• Communicate with line service personnel and aircraft via radio.

• Open and close the airport terminal and retail areas.

• Maintain a clean, organized, and professional appearance of the terminal, offices, and retail areas, including light housekeeping and trash removal.

• Perform other duties as assigned.

 

Minimum Qualifications

• Minimum of five (5) years of experience performing accounts payable, accounts receivable, bookkeeping or office accounting functions.

• Demonstrated experience using QuickBooks.

• Strong understanding of general accounting principles and financial recordkeeping.

• Experience reconciling accounts, preparing deposits and maintaining accurate financial records.

• Proficiency in Google Workspace suite.

• Excellent organizational skills with strong attention to detail.

• Ability to prioritize multiple assignments and meet deadlines.

• Excellent written and verbal communication skills.

• Exceptional customer service and interpersonal skills.

• Ability to work independently and exercise sound judgment.

• Ability to recognize and solve problems independently.

• Must be highly organized, dependable, and punctual.

• Ability to lift up to 50 pounds and stand, sit, or walk for up to six hours during an eight-hour workday.

• Possession of a valid North Carolina driver's license.

• Successful completion of a pre-employment drug screening and criminal background check.

 

Education and Experience

Required

A.A. degree or a two (2) year degree in Accounting or Business Management or a minimum of five (5) years' experience and/or training involving clerical or financial operations; or an equivalent combination of education, training, and experience.

Preferred Qualifications

• B.S. Degree in Accounting or Business Administration.

• Experience working in a small business, municipal, airport, or government office environment.

• Experience handling multiple administrative and accounting responsibilities simultaneously.